Last Updated: April 7 at 11:15 a.m.

Carleton University is continuing to closely follow the advice provided by Ottawa Public Health and other health agencies such as the Public Health Agency of Canada and Ontario Public Health.

For more information relating to the COVID-19 virus and information about monitoring symptoms and precautions, please visit Ottawa Public Health.

Should you have additional questions, please contact

Ottawa Public Health

Frequently Asked Questions

Answers to frequently asked questions are listed below in the following categories:

University Response

Support for Students, Faculty and Staff


Campus Operations



As we approach the final examination period, we understand that there are concerns about technical and infrastructure disruptions. Carleton has planned for potential disruptions. Should you experience any issues while writing your exam, please contact the Exam-Related Emergency Number: 1-877-557-2930 (Canada and USA). Operating hours are Monday, April 13 – Saturday, April 25, 2020 from 7:00 a.m. – 11:00 p.m. (Eastern Daylight Time).