Visit Carleton’s COVID-19 website.

April 8, 2020

To All Members of the Carleton Community,

As the current public health crisis continues to evolve, both the provincial and federal governments have announced emergency assistance programs that can be of help to many students. We are strongly encouraging all graduate and undergraduate students to take full advantage of these programs, as applicable.

New governmental assistance programs are still in the process of being created. For example, earlier today the Prime Minister announced temporary changes to the Canada Summer Jobs program that are expected to create an additional 70,000 jobs for people aged 15 to 30. As these new assistance programs are created, we will continue to update our student resources website.

Carleton University has also proactively taken a number of steps to help mitigate the negative financial impact of COVID-19 and consequent social/physical distancing measures on students.

Carleton Student Emergency Fund 2020

From the very beginning of the crisis, we have been providing emergency funding to graduate and undergraduate students to support their immediate needs and to help them either return to Canada or get back to their home countries.

We are continuing to add resources to the Carleton Student Emergency Fund 2020 through our FutureFunder website. The university is matching all gifts one-to-one.

If you are in need of emergency assistance and are not eligible to benefit from other government programs, please complete the Student Emergency Fund In-Take Form available to graduate and undergraduate students to receive funding for essential expenses that may have arisen as a result of COVID-19.

Moving Back Financial Dates and Deadlines

To give students more flexibility through the current public health crisis, Carleton has updated its financial dates and deadlines. Most importantly at this time, please note that we have moved the summer payment deadline to May 7.

Waiving Late Fee Penalties

Additionally, we are waiving late fee penalties for the summer term from May 1 to August 31 to allow students the opportunity to pay their summer tuition fees over the summer months in a way that works best for them. Students who have a financial hold are encouraged to contact to discuss alternative options.

Winter 2020 Mitigation Measures

The following measures are being put in place automatically. You do not need to take any action to benefit from these initiatives:

  • We have refunded room and meal plan costs on a pro-rated basis for students who voluntarily chose to move out of residence before March 22.
  • We have suspended daily interest on outstanding balances as of April 6 and until August 31, 2020.
  • All students who have previously paid for Video on Demand will receive a pro-rated refund from March 9. Credits have been applied to your student account.
  • A pro-rated refund from March 16 has been granted to all students who have paid for a parking pass on campus.
  • If your account is in a credit position, you can request a refund through Carleton Central.

Summer 2020 Mitigation Measures

The full Summer Semester schedule is now available on Carleton Central and registration will open on April 16. We want to thank all the faculty members and contract instructors who are in the process of developing new online content to ensure a high-quality experience for all students. While Carleton has moved to remote delivery for all courses, most supports and resources remain available to students to ensure the essential academic requirements of each degree program are maintained.

The following measures are being put in place automatically. You do not need to take any action to benefit from these initiatives:

  • On an exceptional basis due to the current COVID-19 situation, there will be no Video on Demand charges for the summer 2020 term. The service will be provided free of charge.
  • The athletics fee will be waived for the summer 2020 term.
  • The UPASS fee will be waived for the summer 2020 term. Although there will be no UPASS provided to students, students who are registered in summer classes and are in need of a bus pass to access their essential services job, should complete the Student Emergency Fund In-Take Form.

We know this is a difficult time for all Canadians and we remain committed to supporting our students through our on-campus and community resources. We encourage you to reach out to our many services which continue to provide support remotely.


Jerry Tomberlin
Provost and Vice-President (Academic)

Suzanne Blanchard
Vice-President (Students and Enrolment)
COVID-19 Lead

Wednesday, April 8, 2020 in
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