Carleton University is continuing to monitor developments after yesterday’s tragic OC Transpo bus crash at the Westboro station.  Our thoughts are with all those caught in this tragedy and their loved ones.

The Ottawa Hospital transfusion lab has confirmed that their blood bank will be depleted.   Donors are encouraged to book an appointment on to help replenish the supply.

To assist our students, faculty and staff at this difficult time, the following resources are available.

Students who require counselling support can phone or come in person between 8:30 a.m. to 4:30 p.m., Monday-Friday, to Health and Counselling Services, CTTC Building, Suite 2600. Beginning at 12:45 p.m., students can check in for same-day counselling hours every afternoon. Students may also call at (613) 520-6674 or walk in to schedule an appointment.

Any Carleton students who require counselling services over the weekend can email with their name and phone number and we will be in touch shortly.

Carleton employees can access the after hours Employee Assistance Program (EAP) by calling 1-(800)-668-9920.  EAP can be contacted during regular business hours at (613) 725-5676.


The City of Ottawa has established an information line for families of victims that can be reached at 1 (855) 797-8875.

The Ottawa and Region Distress Centre answers calls 24 hours a day, seven days a week, with crisis line specialists providing confidential support. (613) 238-3311.

The Mental Health Crisis Line answers calls for people ages 16 or older 24 hours a day, seven days a week. (613) 722-6914.

Tel-Aide Outaouais offers French-language mental health telephone support from 8 a.m. to midnight every day. Ottawa residents can call (613) 741-6433 and Gatineau residents can contact (819) 775-3223.

The Kids Help Phone service 1 (800) 668-6868 provides confidential 24/7 phone and web counselling for children ages 20 and under.

The Youth Services Bureau provides youth and family counselling, crisis support, a 24/7 crisis line at (613) 260-2360, walk-in counselling and an online crisis chat service for youth at

211 connects callers to community, social, government and health service information in Ottawa 24 hours a day, seven days a week. The service is free, confidential and multilingual.

The focus of the community is on providing care and sympathy to the families affected by this tragic event.  The Ottawa Police Service is continuing their investigation and is asking anyone who left the scene or has information about the collision to call police at (613) 236-1222 ext. 2481.

Further updates will be provided to the Carleton community as appropriate.

Saturday, January 12, 2019 in
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